The Jones & Frank Difference

Jones & FrankYour Fuel Systems Experts

 

Each technician has accumulated many hours of training and is factory certified for the equipment lines we regularly sell and service. Our technicians receive ongoing training to keep them up to date on the latest technological advances in the equipment.

 

We stock our service trucks with a large inventory of the most common parts, so we can repair your system on our first trip to the site. We provide our service technicians with all the latest testing and diagnostic equipment to quickly troubleshoot and diagnose problems.

 

 

 

Service Support

Jones & Frank is the leading provider of support services for fuel systems in their thirteen branch markets.

 

 

Why Choose Jones & Frank?

Simply put – Up-time! Jones & Frank provides a wide array of support services to ensure that your fuel system is properly installed and operating at peak performance levels.

 

 

Large Technician Network

Jones & Frank employs 140+ service technicians throughout their service area. Each technician has accumulated many hours of training and is factory certified for the product lines they regularly sell. On-going training at their in-house training centers allows the technician to stay up-to-date on the latest technological advances and new products offered by their key vendors.

 

 

Inventory

Jones & Frank stocks their warehouses and trucks with a large inventory of the most commonly used parts, so they can repair most problems on the first trip - saving you time and money!

 

 

Dedicated Customer Service and Computerized Dispatching

Each branch has a dedicated support staff for service support including a dedicated service manager and dispatcher. When you need help – Jones & Frank is ready.

 

 

24/7/365 Support

Service technicians are available 24 hours a day, 7 days a week, 365 days a year. Their after hours call center can even be tailored to your company procedures – guaranteeing no unauthorized after hours calls – or expensive charges.

 

 

Records Management for Continuous Support

Records are maintained on the fuel systems installed by Jones & Frank. When you have questions – Jones & Frank has answers.