Repair & Maintenance

We understand the importance of keeping your equipment operational and minimizing downtime. Our team of more than 270 responsive technicians is here 24 hours a day, 7 days a week to make sure your equipment is running as effectively and efficiently as possible.

Partner with Jones & Frank

We recognize service is about more than just fixing the equipment and we strive to provide a superior customer experience.
Certified Technicians
Equipped with the latest testing and diagnostic equipment to quickly troubleshoot and resolve equipment issues.
Committed To Service
We are invested in being your premier service provider. Along with our repair services you will receive a dedicated service management and support team that’s ready to rapidly respond to your service needs. We constantly invest in our people and infrastructure to make sure that our customers receive the high level of satisfaction.
Inventory
Jones & Frank service technician vans are stocked with an optimized, auto-replenished inventory and backed by local warehousing and a centralized distribution network to ensure that our technicians have the right part at the right time.
Customer Service
Our mission is to demonstrate leadership and professionalism in everything we do. We work with you to make sure your needs are met and expectations are exceeded.

Industry Leading Technicians

Equipped with the latest testing and diagnostic equipment to quickly troubleshoot and resolve equipment issues. Jones & Frank technicians are monitored to ensure current certifications and trained in the latest technology to ensure a successful first-time fix. Our factory certified service technicians are the best in the industry and continuously improve their skills through our robust training program.

Areas of Expertise

We are experts in servicing the needs of both commercial and retail clients for more than 70 years. Below are some of our areas of expertise:

-Convenience Stores
-Truck Stops
-Commercial Fleets
-Emergency Power Fuel Systems
-Alternative Fuels including Ethanol, CNG, and DEF

Preventative Maintenance

Regular maintenance programs like filters or hose and nozzle replacements keep your site operating smoothly. Jones & Frank offers a wide range of professional services to ensure that your facilities are running efficiently and in full regulatory compliance.

Our factory certified technicians provide preventative maintenance for:

-Forecourt equipment
-Tank monitoring equipment
-Line and Leak Detection components
-Fuel Dispensing
-Point of Sale and electronic payment equipment.
-Fuel filtration polishing
-Emergency Power & Fuel Oil Systems Equipment

24-Hour Customer Service

Our dispatch center is just one call away, day or night. Our dedicated customer service agents use the latest ticketing and call center technology to quickly locate and send out a service technician 24 hours a day, 365 days a year.
CALL 800-286-4133

Other Services

Our comprehensive service offering allows us to develop, execute, and maintain all our projects from start to finish. The products and services we offer allow us to be a one-stop shop for fuel management projects of all kinds.
Distribution
We have a huge inventory, knowledgeable staff, and a network of experts. Our inventory contains products from over 200 manufacturers in-stock and ready to ship. Our responsive distribution network extends from coast to coast, providing the broadest coverage in the industry.
Project Management
Our Project Managers make the most complex jobs easy for your team. Jones & Frank clients are given a PM who is dedicated to your account and serve as a single point of contact throughout the project process, streamlining the communication process. Our PMs ensure the contracted job is a success, completed on time, within budget, and to the client’s satisfaction.
Construction
Our construction and installation crews are rigorously trained on the products and systems they install. Whether you are upgrading existing equipment or building a new facility, we have the experienced staff to complete project scopes of all sizes.
Consulting
Our people are innovative, experienced, highly trained, and value your business. Our consulting team has seen it all and are experts in site design, layout, and every other project type within the industry.
Training
Jones & Frank offers the most realistic technical training in the energy infrastructure industry. We provide each student with their own equipment so they can hone their skills and prove their ability to perform the essential tasks that meet the standards you expect. We have successfully trained hundreds of our own techs, as well as many others in the industry, on all the major brands of fuel handling equipment.
Financing
We are proud to partner with Patriot Capital Corporation – a leader in fuel dispensing equipment financing, POS financing and underground storage tank financing – to offer a range of innovative equipment financing programs.
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Provider of the Leading Industry Products